Last Updated: July 13, 2026

At Anupmaa ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us (collectively, the "Services").

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices. Any updates will be posted on this page with the revised "Last Updated" date.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Payment Details (processed securely through our payment partners)

• Order History

Account Information

If you create an account, we may collect:

• Username

• Password (stored securely)

• Account Preferences

Customer Support Information

When you contact us, we may collect the information you voluntarily provide through email, WhatsApp, phone, or contact forms.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Cookies and Similar Technologies

How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Verify payments.

• Provide customer support.

• Process returns and refunds.

• Send order confirmations and shipping updates.

• Improve our website and services.

• Prevent fraud and unauthorized transactions.

• Send promotional offers, newsletters, and updates (only where permitted by law).

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences.

• Improve website performance.

• Analyze visitor behavior.

• Provide a better shopping experience.

Most web browsers allow you to disable cookies through browser settings. However, doing so may affect certain website features.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third-party service providers, including:

• Payment Gateway Providers

• Shipping & Courier Partners

• Website Hosting Providers

• Analytics Providers

• Customer Support Tools

• Marketing Service Providers (where applicable)

These partners receive only the information necessary to perform their services.

Payment Information

Payments made on our website are processed securely through trusted payment gateways. Anupmaa does not store your complete debit card, credit card, banking, or UPI credentials.

Marketing Communication

If you subscribe to our newsletter or promotional updates, we may send emails, SMS, or WhatsApp messages regarding:

• New Arrivals

• Offers

• Discounts

• Promotions

• Order Updates

You may unsubscribe from promotional communications at any time.

Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information.

However, no method of online transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.

• Provide customer support.

• Comply with legal obligations.

• Resolve disputes.

• Enforce our policies.

Children's Privacy

Our website is not intended for children under 18 years of age.

We do not knowingly collect personal information from children.

Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your information.

• Withdraw consent where applicable.

• Opt out of promotional communications.

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

Changes to Services

We reserve the right to modify, suspend, or discontinue any part of our website or services without prior notice.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Anupmaa

Customer Support Email: support.anupmaa@gmail.com

Business Address:
Shyamdham Chowk, Nana Varacha, Surat, Gujarat – 395006, India

We will make every reasonable effort to respond to your queries as quickly as possible.