BEAUTIFUL DESIGNER SIROSKI PARTY WERE SAREE

At Anupmaa, we value our customers and are committed to providing a hassle-free shopping experience. To ensure customer satisfaction, we offer a 3-Day Return & Refund Policy on eligible products.

Easy Returns – Simple & Transparent

We offer a straightforward 3-day return policy from the date your order is delivered. If you are not satisfied with your purchase, you can initiate a return request within 3 days of delivery.

Please Note: Returns requested after the 3-day return window will not be accepted. Refunds are applicable only after the returned product is received and approved through our quality inspection.

📢 Important Sale Update

Buy 2 Get 1 Free Offer:

• Returns are not permitted on orders placed under the Buy 2 Get 1 Free promotion.

• Exchanges are allowed only in cases where the product received is damaged, defective, or incorrect.

• To request an exchange, customers must provide:

  • Clear photos of the product.

  • An uncut unboxing video of the package.

• All exchange requests must be raised within 24–48 hours of delivery.

Please review your order carefully before placing it.

How to Place a Return Request

• Return requests must be submitted within 3 days of delivery.

• Contact our customer support team to initiate your return request.

• Email: support@anupmaa.com

• Record an unboxing video and retain the product in its original condition to help us process your request smoothly.

• Once your return request is approved, our courier partner will schedule a pickup within 72 hours (3 business days), subject to service availability.

Refund Policy

Refunds are processed only after the returned product reaches our warehouse and successfully passes our quality inspection.

Prepaid Orders

• Refunds will be credited to your original payment method within 3–4 business days after the returned product passes the quality check.

Cash on Delivery (COD) Orders

• You will receive a refund link via Email, SMS, or WhatsApp within 4–5 business days after the quality check is completed.

• To receive your refund:

  1. Click the refund link.

  2. Verify your identity using the OTP.

  3. Enter your bank account details or UPI ID.

  4. Submit the information to process your refund.

• Once your details are verified, the refund will be credited within 24 hours.

Cancellation Policy

• Orders can be cancelled only within 12 hours of placing the order.

• Cancellation requests received after 12 hours cannot be accepted as the order may already be processed or shipped.

• For prepaid orders, refunds for cancelled orders are typically processed within 5–7 working days from the cancellation date.

Color & Product Description Disclaimer

We make every effort to display product colors and details accurately. However:

• Slight color variations may occur due to lighting, photography, or individual screen settings.

• Minor variations in weight, measurements, embroidery, print placement, or craftsmanship may occur due to the handmade or manufacturing process.

• Such minor differences are not considered product defects and are not eligible for return or refund.

Need Help?

If you have any questions regarding your order, returns, or refunds, please contact us:

Customer Support Email: support@anupmaa.com

Thank you for shopping with Anupmaa. We sincerely appreciate your trust and support and look forward to serving you again.

Hand-wash warm. Tumble dry low. This product has been washed at the factory after sewing to minimize fabric shrinkage.

At Anupmaa, we are committed to providing a smooth, reliable, and timely delivery experience for all our customers across India. We currently offer one standard shipping option to ensure consistent service quality and efficient order fulfillment.

Shipping Details

Free Shipping Across India – We offer free shipping on all orders across India. Your order will be delivered within 7–14 working days from the date of dispatch (excluding sale and promotional periods).

Order Processing & Delivery

• Orders are processed within 24–48 hours and handed over to our trusted courier partners.

• Most orders are delivered within 5–7 working days with free shipping. However, during high-demand periods such as sales, festive seasons, or special promotions, delivery times may be extended.

• While we strive to ensure timely delivery, Anupmaa is not responsible for delays caused by courier partners, unforeseen logistical issues, weather conditions, or if the recipient is unavailable at the time of delivery.

Shipment & Tracking Details

• Once your order has been shipped, you will receive a WhatsApp notification with your tracking details.

• The tracking number may take up to 24 business hours to become active on the courier partner's website.

• You can track your order using the tracking link provided in the notification.

Unboxing Recommendation

To help us resolve any order-related concerns quickly, we recommend recording an unboxing video while opening your package. This video may be required to support claims related to missing, damaged, or incorrect items.

Thank you for shopping with Anupmaa. We truly appreciate your trust and support and look forward to serving you.

Important Update – High Order Volume

Due to the overwhelming response to our ongoing sale and promotional offers, some orders may experience a slight delay in processing and delivery.

We sincerely appreciate your patience and understanding. Our team is working diligently to dispatch and deliver all orders as quickly as possible.